Top Tips for Training Employees on New Software Systems

October 24, 2018Manhattan Tech Support

Cloud ServicesSoftware DevelopmentTech Support & Managed IT ServicesConstructionEducationFinanceHealthcareLegalReal Estate

Due to the rising bandwidth requirements and shift toward wireless systems, the enterprise network equipment market is projected to hit $30.6 billion by 2020. And even though 80% of cloud adopters saw improvements within 6 months of moving to the cloud, it’s not always easy to keep employees up to date on the latest changes to software and management services. But reliable Meraki resellers and Meraki support experts agree that it just takes a few smart tips before your employees will be updated and ready to stay productive with the new software. Here are just a few tips for training your employees on new software systems and Meraki equipment.

Consider Employee Feedback

If you’re still in the process of selecting a Meraki reseller or implementing new software systems, it often helps to feel out employees’ current skills and abilities by asking for feedback. What are they looking for in terms of convenience, usability, and overall productivity? Sure, you may not be able to provide them with the picture perfect solution, but you can at least take their opinions into consideration. This also makes employees more willing and eager to learn the new systems once they’re up and running.

Organize Efficient Training Sessions

There are three basic parts to cloud computing: infrastructure, platform, and software. And when it comes time for hands-on training, make sure you have a set game plan in mind. That means that clear objectives should be stated for each session, and there should be some way of recording employee progress. Create an agenda that helps to keep all employees on the same page, and send out emails after training sessions to reiterate the most important points.

Incorporate Multiple Learning Methods

Finally, it’s important to remember that everyone learns differently. For this reason, it’s helpful to incorporate different types of education into each training session — have a discussion, do some online activities, and use visual demonstrations as well for maximum information retention.

More than half of survey respondents say their organization currently transfers sensitive or confidential data to the cloud, which means that proper training protocols are essential when implementing even small changes to software. Understanding these tips can help your employees learn quickly and efficiently, maximizing productivity every step of the way. For more information about selecting a Meraki reseller, contact Manhattan Tech Support.

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