Our Team

Our team is comprised of an eclectic cast of characters, all of whom contribute greatly to our exceptional service delivery, as well as to our fun-loving corporate culture.

Our Partners

With decades of combined IT experience in both implementation and management roles, our partners provide the foundation to what has become one of NYC's elite managed services companies - Manhattan Tech Support. Their unique, collective vision has been often imitated, but never duplicated - and that is to be a true full-service technology partner, providing a complete spectrum of monthly flat-rate IT services that help businesses be more productive - with absolutely no long-term contracts and no surprise fees bloating monthly invoices.
"If we continually provide value, IT will be looked at as less of an expense, and more as an investment fueling productivity and growth."

James Refino

James Refino

Chief Operating Officer

James Refino

Chief Operating Officer

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Christian Ugolini

Christian Ugolini

Chief Technology Officer - Software Development

Christian Ugolini

Chief Technology Officer - Software Development

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Joseph Rabinowitz

Joseph Rabinowitz

Chief Technology Officer

Joseph Rabinowitz

Chief Technology Officer

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Senior Staff / Management

Our amazing growth in the past few years has helped us to identify key roles and designate core players fundamental to ensuring exceptional service delivery - and ultimately the continued success of Manhattan Tech Support. Our senior staff and management team lays the groundwork for applying sound practices to achieve scalability while preserving reliability and maintaining a client-centric approach in all that we do.

Jackie - Director of IT Services

Jackie

Director of IT Services

Michael - Director of Security Services

Michael

Director of Security Services

Jonathan - Director of Client Services

Jonathan

Director of Client Services

Alex - Solutions Deployment Manager

Alex

Solutions Deployment Manager

Gavin - Network Operations Center Manager

Gavin

Network Operations Center Manager

Andrew - Senior Engineer

Andrew

Service Manager

Shaomin - Technical Lead

Shaomin

Technical Lead

Yafees - Marketing Manager

Yafees

Marketing Manager

Our Exceptional Team

Our first-rate IT team consists of full-time network engineers, technicians, help desk specialists, security experts, software developers and more - all trained and focused to put clients first and to treat each task with the time and thought necessary to not only get it done but to get it done right. Our administrative staff keeps our ship sailing smoothly, and provides the back-end support to separate business functions from service delivery. With a company culture based on collaboration, learning, and all-around fun, Manhattan Tech Support is proud of the fact that we can continue to attract some of the best all-around talents in one of the most competitive markets in the world.

Our Exceptional Team