Considering Outsourcing IT? Don’t Make These Damaging Mistakes

Considering Outsourcing IT? Don’t Make These Damaging Mistakes

October 4, 2018 Manhattan Tech Support

IT Consulting & StrategyTech Support & Managed IT ServicesConstructionEducationFinanceHealthcareLegalReal Estate

A study from BitGlass showed that Office 365 has become the number one most used enterprise cloud application, and businesses of all types and sizes are using it for a number of technological efficiencies. If your business is in need of office Internet help and you’re considering outsourcing IT services, it’s important to choose the right provider and avoid making some common mistakes so that you can keep your business — as well as all of its essential data — stays as protected as possible. Here are just a few errors that can negatively impact any business’s IT outsourcing efforts.

Not doing your homework when researching providers.

There’s no denying that outsourcing IT comes with countless provider options, but you’ll have to make sure that the service you choose aligns with your company’s needs. Depending on the size of your company, the provider you choose will need to have enough resources to give it the attention required and to take immediate action should something go wrong. One way to ensure efficient collaboration is to check provider reviews, but try to find ones that aren’t on the company website itself. These are least likely to be biased or altered in any way.

Not knowing the red flags.

If an IT support provider is being pushy and trying to get you to sign a contract or make a long-term commitment right off the bat, it’s definitely a red flag. Don’t fall for any gimmicky sales tactics that make you believe that the provider in question is only after your money.

Being too focused on the solution instead of the problem.

Finally, it’s important to remember that your business may have some existing IT issues prior to hiring a service provider. If you find that the issues are ongoing, don’t immediately assume the problem is with the provider itself and make a rapid switch — on the other hand, the problem is likely to originate from your own IT infrastructure. CIO explains it best:

“IT leaders understand the importance of agility in the digital era, and they’ve put in place shorter outsourcing contracts — often with multiple providers — to maintain that flexibility and leverage. However, some outsourcing customers are too focused on changing providers and lose sight of the role their organizations play in the engagement,” writes Stephanie Overby.

Ultimately, avoiding these mistakes can help lead you to the efficient and optimized IT services your company needs.

Related Articles

The business benefits of Google Data Studio

calendar December 20, 2018

author Manhattan Tech Support

Business Intelligence Cloud Services IT Consulting & Strategy Software Development Construction Education Finance Healthcare Legal Real Estate

Sme, Voip

The business benefits of Google Data Studio

Business owners and managers are bombarded with large volumes of data on a daily basis and are increasingly having trouble making sense of it all. Today, they need cutting-edge solutions to generate reports and gain actionable insights to make smarter

Read More
Top Mistakes Small Businesses Make When Preventing Cyberattacks

calendar December 4, 2018

author Manhattan Tech Support

Security Tech Support & Managed IT Services Construction Education Finance Healthcare Legal Real Estate

Top Mistakes Small Businesses Make When Preventing Cyberattacks

The managed security services market is expected to almost double by 2020, from $17.02 billion to $33.68 billion. And even though small businesses are getting better at warding off and preventing cyberattacks, they’re not unheard of. That being said, it’s

Read More
How Can Businesses Make the Most of Office 365 Technology?

calendar December 3, 2018

author Manhattan Tech Support

Cloud Services IT Consulting & Strategy Construction Education Finance Healthcare Legal Real Estate

How Can Businesses Make the Most of Office 365 Technology?

In 2016, there were 60 million monthly commercial Office 365 customers, and more and more businesses take advantage of the creative and innovative technology that Office 365 has to provide. While the program is inherently convenient, easy to use, and

Read More