AI-driven applications and cloud-based services have brought significant enhancements to many organizations. As time goes by, these technologies will become a necessity, especially when it comes to VoIP telephony, and here’s why. Contact center operations Highly automated VoIP technology enables businesses to manage their call centers easily and reduce the need for human intervention For […]
In the software industry, continuous improvement is the name of the customer retention game. The behemoth Microsoft constantly churns out Office 365 enhancements, many of which are powered by artificial intelligence (AI). Here are some of the new and upcoming ones most likely to be useful in your business. Office Write and draw with digital […]
Business owners and managers are bombarded with large volumes of data on a daily basis and are increasingly having trouble making sense of it all. Today, they need cutting-edge solutions to generate reports and gain actionable insights to make smarter decisions. They need Google Data Studio. What is Google Data Studio? Google Data Studio is […]
In 2003, a manager at the National Institute of Standards and Technology (NIST) authored a document on password best practices for businesses, federal agencies, and academic institutions. More recently, however, the institute has reversed its stance. Find out why and what great passwords are made of. The problem The issue isn’t necessarily that the NIST […]
More businesses are now allowing their employees to use mobile devices to increase productivity and profitability. But smartphones and tablets are just as vulnerable to hacking as desktops and laptops. Worse, employees may be exposing their mobile devices unwittingly to cybercriminals.
Does your business pay through the nose for software licenses? Are you worried about annual maintenance costs? For most SMBs, software eats up a significant portion of their budget. Fortunately, with software as a service (SaaS), you can do a lot for less.
According to a recent survey of 1,800 consumers, 42% said they’re “very unlikely” to buy from unprofessional or ugly websites. If you’re wondering whether or not your site could fall into that category, check out these key indicators. A variety of professional photos From pictures of your products to team photos, high-quality images are arguably […]
Our craving for data seems to increase every year, fueling the constant advancements in wireless technology. The latest is 5G, an abbreviation for the fifth-generation wireless systems, and it is set to transform VoIP for the better. Here are three ways it will do that.
The managed security services market is expected to almost double by 2020, from $17.02 billion to $33.68 billion. And even though small businesses are getting better at warding off and preventing cyberattacks, they're not unheard of. That being said, it's important to make sure your prevention methods are airtight and help to truly minimize the risk of any type of cyber threat.
In 2016, there were 60 million monthly commercial Office 365 customers, and more and more businesses take advantage of the creative and innovative technology that Office 365 has to provide. While the program is inherently convenient, easy to use, and conducive to communication, there are plenty of advanced ways to take maximum advantage of all the platform has to offer.
