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How AI can shape the future of VoIP

How AI can shape the future of VoIP

AI-driven applications and cloud-based services have brought significant enhancements to many organizations. As time goes by, these technologies will become a necessity, especially when it comes to VoIP telephony, and here’s why. Contact center operations Highly automated VoIP technology enables businesses to manage their call centers easily and reduce the need for human intervention For […]

Office 365 updates to make your life easier

Office 365 updates to make your life easier

In the software industry, continuous improvement is the name of the customer retention game. The behemoth Microsoft constantly churns out Office 365 enhancements, many of which are powered by artificial intelligence (AI). Here are some of the new and upcoming ones most likely to be useful in your business. Office Write and draw with digital […]

The business benefits of Google Data Studio

The business benefits of Google Data Studio

Business owners and managers are bombarded with large volumes of data on a daily basis and are increasingly having trouble making sense of it all. Today, they need cutting-edge solutions to generate reports and gain actionable insights to make smarter decisions. They need Google Data Studio. What is Google Data Studio? Google Data Studio is […]

It’s time to rethink your password

It’s time to rethink your password

In 2003, a manager at the National Institute of Standards and Technology (NIST) authored a document on password best practices for businesses, federal agencies, and academic institutions. More recently, however, the institute has reversed its stance. Find out why and what great passwords are made of. The problem The issue isn’t necessarily that the NIST […]

Ugly websites cost your business big bucks

Ugly websites cost your business big bucks

According to a recent survey of 1,800 consumers, 42% said they’re “very unlikely” to buy from unprofessional or ugly websites. If you’re wondering whether or not your site could fall into that category, check out these key indicators. A variety of professional photos From pictures of your products to team photos, high-quality images are arguably […]

Top Mistakes Small Businesses Make When Preventing Cyberattacks

The managed security services market is expected to almost double by 2020, from $17.02 billion to $33.68 billion. And even though small businesses are getting better at warding off and preventing cyberattacks, they're not unheard of. That being said, it's important to make sure your prevention methods are airtight and help to truly minimize the risk of any type of cyber threat.

How Can Businesses Make the Most of Office 365 Technology?

In 2016, there were 60 million monthly commercial Office 365 customers, and more and more businesses take advantage of the creative and innovative technology that Office 365 has to provide. While the program is inherently convenient, easy to use, and conducive to communication, there are plenty of advanced ways to take maximum advantage of all the platform has to offer.