The Top Computer Complaints that IT Support Companies Deal With Daily

February 6, 2018Manhattan Tech Support

IT Consulting & StrategySecurityTech Support & Managed IT ServicesConstructionEducationFinanceHealthcareLegalReal Estate

You’re no stranger to the volatile nature of technology, whether it’s in the workplace or in your own home. Sometimes technology seems like it causes more problems than it solves. We’re here to tell you that technology definitely helps more than it hinders, but it’s not without troublesome bugs that pester us the worst times.

Computer network maintenance personnel, IT support companies, and any range of computer consultants are very aware of the worst parts of business computer support. So, we’ve compiled a list of the most common issues IT support companies deal with on a daily (sometimes hourly) basis.

  • A/V: Audio/video equipment is huge in the world of corporate presentations and is among the most commonly used office technology. They’re used so often that hardware becomes worn out and software updates are sparse. These connectivity issues always crop up in the beginning or middle of an important presentation.
  • Internet connectivity: Everyone is familiar with spotty internet connection. WiFi and ethernet connection issues will be a technological plague as long as there’s an internet to connect to. Well spaced, powerful WiFi connection points and wired routers that don’t resemble Medusa’s head of ethernet cables are essential.
  • Viruses: Outdated or non-existent anti-virus software is as useless as trying to catch butterflies with a hula-hoop. While many people think that “getting” viruses requires deliberate access of infected files, that’s very much not the case. Many iterations of the most malicious viruses rarely make their presence known.
  • Outdated equipment: Technology becomes outdated faster than we’re able to keep up. This isn’t to say you should replace all technology in your office every six months, but keeping tabs on the respective ages of the hardware and software systems you’re working with will help inform your decisions when the time comes to update, sell, refurbish, buy new, or take a tech “state of the union”.

IT support as a service is a wonderful way to ensure that your business technology stays tip-top without having to worry yourself with addressing it in-house. In 2015, a report showed that 66% of businesses employed the services of an outside IT company to manage their technologies. Let your business do what it’s best at and don’t allow technology to stand in the way; IT support companies are here to exterminate issues, one bug at a time.

Related Articles

INFOGRAPHIC – Why having an MSP makes more sense than having a full-scale internal IT team for newly-funded startups

calendar October 21, 2020

author Manhattan Tech Support

Business Intelligence Cloud Services IT Consulting & Strategy Security Software Development Tech Support & Managed IT Services Telecommunications Construction Education Finance Healthcare Legal Real Estate

INFOGRAPHIC – Why having an MSP makes more sense than having a full-scale internal IT team for newly-funded startups

Startups have enough to worry about – dealing with technical problems shouldn’t be one of them. But they don’t have a choice. Find out what they can do.

Read More
How much does Managed IT Services cost?

calendar October 15, 2020

author Manhattan Tech Support

Business Intelligence Cloud Services IT Consulting & Strategy Security Software Development Tech Support & Managed IT Services Telecommunications Construction Education Finance Healthcare Legal Real Estate

How much does Managed IT Services cost?

Being able to keep your tech running smoothly without spending a lot of money on hiring an in-house IT team is one of the biggest considerations for businesses thinking about using managed service providers (MSP), especially in the face of

Read More
A definitive guide to MSPs for Startups

calendar October 5, 2020

author Manhattan Tech Support

Business Intelligence Cloud Services IT Consulting & Strategy Security Software Development Tech Support & Managed IT Services Telecommunications Construction Education Finance Healthcare Legal Real Estate

A definitive guide to MSPs for Startups

Startups have a lot to consider in their early days. Everything from determining your minimum viable product to figuring out product-market fit is an important consideration that could be the difference between success and failure. Watching where your money is

Read More