How Is Cloud Computing Helping Businesses To Evolve?

April 26, 2018Manhattan Tech Support

Cloud ServicesIT Consulting & StrategyTech Support & Managed IT ServicesConstructionEducationFinanceHealthcareLegalReal Estate

In a survey of over 400 managed service providers, 62% of respondents reported that cloud was a top concern for them. However, many experts agree that cloud computing is continuing to evolve the business world into an entirely different entity with unique needs. Here are just a few ways cloud computing is changing the way people do business.

Increased Workplace Flexibility and Versatility

First and foremost, employees can significantly benefit from businesses that are adopting cloud technology. Even though all of their work information and relevant files are stored on the cloud, they can easily access these files from their homes as well. This is just one reason why so many companies are allowing their employees to work from home. Employees that telecommute also save businesses resources, so it’s a win win. Even if you aren’t quite ready to implement a telecommuting policy, your employees will be able to bring their own devices if they prefer, which can improve productivity and worker satisfaction in and of itself.

Optimized Customer Support

In the old days, most companies would have to hire receptionists to accept incoming calls with questions about services and support. If you didn’t have an employee prepared to answer the phone from nine to five, your level of customer support was certain to suffer. These days, things are quite different. Your valued customers will be able to get answers faster than ever before, making them feel as connected as possible. Since all of your company’s employees can access the same files from any location around the world, employees can quickly an efficiently provide answers for existing and potential customers using chat, video, and more. Optimizing the customer service experience is integral to ensuring consistent customer acquisition and satisfaction.

“The cloud provides a flexible system that connects customers and employees via mobile device, laptop or desktop computer. The cloud also makes it easier to share information with customers. The high-quality, high-bandwidth information that customers crave, such as how-to videos, is now a service that smaller companies can provide,” writes Jen McKenzie on RingCentral.

If you’re interested in taking advantage of these revolutionary benefits, consider investing in a reliable managed services provider to consult for business computer support. Your computer consultants will be experienced professionals who can help take your business to the next level. For more information about the types of managed services or additional business computer support, contact Manhattan Tech Support.

Related Articles

ManhattanTechSupport.com LLC Recognized on CRN’s 2020 MSP500 List

calendar March 3, 2020

author Manhattan Tech Support

Business Intelligence Cloud Services IT Consulting & Strategy Security Software Development Tech Support & Managed IT Services Telecommunications Construction Education Finance Healthcare Legal Real Estate

ManhattanTechSupport.com LLC Recognized on CRN’s 2020 MSP500 List

ManhattanTechSupport.com LLC, an award-winning, full-service small business and enterprise technology partner, announced today that CRN®, a brand of The Channel Company has named ManhattanTechSupport.com LLC to its 2020 Managed Service Provider (MSP) 500 list in the Pioneer 250 category. This

Read More
Are Your Employees Prepared to Work from Home During Emergencies?

calendar February 29, 2020

author Manhattan Tech Support

Business Intelligence Cloud Services IT Consulting & Strategy Security Software Development Tech Support & Managed IT Services Telecommunications Construction Education Finance Healthcare Legal Real Estate

Are Your Employees Prepared to Work from Home During Emergencies?

A global pandemic on the horizon? As of February 28, 2020 – every continent except for Antarctica has reported at least one confirmed case of the coronavirus outbreak. With over 85,000 people affected so far, businesses around the world are

Read More
INFOGRAPHIC – How to Achieve Reliable HIPAA Compliance

calendar February 25, 2020

author Manhattan Tech Support

Cloud Services IT Consulting & Strategy Security Tech Support & Managed IT Services Healthcare

INFOGRAPHIC – How to Achieve Reliable HIPAA Compliance

How to Achieve Reliable HIPAA Compliance by Manhattan Tech Support Many healthcare organizations struggle with HIPAA, but the right guidance can put you on track to dependable compliance. In recent years, regulators have aggressively increased efforts to enforce HIPAA and HITECH,

Read More