A 2015 survey reported that 66% of businesses surveyed used an outside IT firm in the previous year. And even though you may already have some form of additional business computer support services, it’s not always easy to determine when your plan needs to be modified based on business growth and structural changes. Fortunately, we’re here to help. Here are just a few red flags that may indicate that your company is in need of additional business computer support services.
Too Much Downtime
IT outages occur for multiple reasons, but one of the main culprits is, of course, security breaches. In fact, over half (55%) of small- to medium-sized businesses were victims of cyber attacks within the last 12 months. But in addition to the risks of being breached, you’ll also have to make up for lost time: For 31% of impacted businesses, security breaches caused more than eight hours of downtime. If your business is experiencing these frequent outages, it’s definitely time to reevaluate the condition of your IT infrastructure and consider investing in more reliable managed services.
Another red flag that indicates your company needs additional support is hardware and equipment inconsistency. This typically occurs when companies grow faster than they have the resources to support. But keeping equipment and hardware consistent across various departments is critical to collaboration and communication efficiency. Keep in mind that the number of devices that connect to the internet is expected to rise from about 13 billion to 50 billion by 2020. Investing in an upgraded managed services plan can help your business get back on its feet and optimize efficiency and consistency.
Major Business Changes
Finally, if your business is heading in a different direction completely or is otherwise going through some major alterations to its business model, it’s definitely time to reevaluate your managed services plan. This can help to prevent downtime and keep up with business sector transitions.
Overall, the managed security services market is expected to almost double by 2020, from $17.02 billion to $33.68 billion. Recognizing these signs can help you stay on top of your business’s IT support and infrastructure needs. For more information about business computer support services, contact Manhattan Tech Support.