The Benefits of Office 365 On Call Support and Training for your Team

May 12, 2017Manhattan Tech Support

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If you’re managing IT for a small- to medium-sized business, it can often be easy to get overwhelmed. It seems that IT needs continue to grow and grow, and that more demands are heaped upon already full plates. If the company you manage is between 25 and 500 people in size, you may want to consider suggesting a partial outsource of IT work. It will help lighten some of your load and the company you work for will also experience faster response times and more people working to solve problems on their behalf. It’s a win-win situation for everyone. Whether they need Office 365 support, stronger security, a better cloud based system, or help troubleshooting a specific aspect of their systems, partially outsourcing can be the way to go. If the company uses a specific cloud service that offers other features, such as Office 365, having a company that specializes in that service can also be a huge asset.

Office 365 Stats
Office 365 is one of the most popular services, covering cloud services, e-mail, office applications like Microsoft Word, Excel, PowerPoint, etc., online meetings, file sharing, and task and video management. In 2016, there were around 60 million commercial Office 365 customers and every month, 50,000 small businesses begin using Office 365. Almost three-quarters of large businesses (they employ over 4,000 employees) only run Office 365 and a BitGlass study showed that Office 365 is now the top most used enterprise cloud application out there.

In this competitive marketplace with ever-changing and improving services, that’s an impressive statistic!

Are There Specific Office 365 Benefits?
Most people have come into contact with some aspect of Office 365, so usually, employees aren’t starting from scratch if you’re migrating over from a different service. Most schools use Microsoft Office on their computers and through internships or private use, most people have used Word, Excel, PowerPoint, or other Microsoft features. Outlook and the new chat service, Teams, is fairly self-explanatory. Conveniently, it can be installed on up to 15 devices per user and safety features like two-step verification services keep the almost 60% of sensitive data in the cloud that’s stored on Office documents safe.

With Office 365, everything is in one place and syncs well, since it’s all developed by the same company. There are different kinds of plans for a variety of budgets and needs and it allows you to work anywhere, anytime, on any device. Office 365 also offers instant messaging, voice, phone and real time video conferencing among its services, allowing for greater collaboration efforts.

Furthermore, when you use Office 365, you know that your security is assured. It’s a top priority at data centers and your e-mail, documents, and networks are protected by their systems, which scan messages and documents for spam or malware 24/7. The data centers that hold your information are also certified and meet multiple standards within the industry for safety and security.

What Are Office 365 Support Options?
If you’re thinking about Office 365 migration NYC based or elsewhere or need further Office 365 support, finding other IT professionals to help shouldn’t be hard. Since it is such a fixture in the market, presumably all IT professionals worth their salt will know the basics. If you’re an Office 365 admin, you can also draw on the support and knowledge of the Office 365 community for troubleshooting, installation, setting up profiles, and more.

Another bonus to Office 365? It can also take care of IT for you, so you can also fall back on their resources when helping clients. Their services should be continually up to date and running well, thanks to their IT staff.

If you’re looking for Office 365 support or help juggling your IT demands, outsourcing to another company even partially can help take a lot of the load off. Look into IT companies that might specialize in Office 365 and what services they can offer you and the company you work for.

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