LLC Accessibility Statement LLC Accessibility Statement
Updated: June 2020.

General LLC is committed to making its website accessible to all users, including those with disabilities. We aspire to provide an accessible website that conforms to the current World Wide Web Consortium’s Accessibility Guidelines 2.1 at Levels A and AA (“WCAG 2.1”).

As such, we continue to undertake efforts to test our website and to remove barriers that prevent persons with disabilities from interacting with, or accessing, information provided on our website.

Accessibility on makes available the UserWay Website Accessibility Widget that is powered by a dedicated accessibility server. The software allows to improve its compliance with WCAG 2.1.

Enabling the Accessibility Menu

In order to assist users with our website, the accessibility menu can be enabled either by hitting the tab key when the page first loads or by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.


In an ongoing effort to continually improve and remediate accessibility issues, we regularly scan with UserWay’s Accessibility Scanner to identify and remove as many accessibility barriers on our site as is practicable.

Despite our efforts to make all pages and content on accessible, not all pages and content may be ADA compliant at this time. Indeed,

creating accessible formats for some documentation and graphical renderings may be currently technologically unfeasible or impractical. Additionally, while we seek to conform to currently accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of our website, particularly relating to any content created by third parties. Thus, LLC shall not be responsible for ensuring that third-party content, software/tools, widgets, add-ins, APIs, etc., which are not owned by LLC, but are otherwise located on, or linked to,, conform to WCAG 2.1, and shall not be liable if they are inaccessible to individuals with disabilities. No endorsement is intended or made herein of any hypertext link, product, service, or information, either by its inclusion or exclusion from this page or website.

Here For You

If you are experiencing difficulty with any content on or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist you.

To enable us to meaningfully respond to any assistance requested via email, please provide the following in such email:

  • The nature of the accessibility need
  • Your preferred format (electronic format, large print, etc.)
  • The web address of the requested material
  • Your full contact information, so we can reach you, if additional information is required

Contact Us

If you wish to report an accessibility issue, have any questions or need assistance, please contact LLC Customer Support as follows:

Email: [email protected]
Phone: Phone: 12127102338