Startups in NYC have a lot of balls in the air at once. Trying to get their product developed and to market requires focus and dedication. They also must keep an eye on costs to keep their business afloat during those critical first years. Having to stop and solve technical issues affects the productivity of non-technical staff. But, in-house IT support gets expensive. The overall cost of in-house tech support starts around $100,000 per staff member but can balloon out to 1.4x the salary because of additional expenses, such as overtime. Outsourcing your IT department to an MSP can significantly reduce those costs.

How can an MSP like Manhattan Tech Support cut your expenses?

• Flat-rate pricing means you get the same level of service each month, with no surprise expenses or hidden surcharges.
• Reduced downtime thanks to 24/7 monitoring and management of your network and servers means you have more time to focus on your business, without having to stop and wait for your IT staff to have time to solve the problem.
• Our customized packages are flexible enough to accommodate future growth and can scale with your business but you pay for what you need for your current IT needs.
• Eliminate unnecessary tech costs. We can help you identify redundancy and streamline technical bloat to help keep spending in check.
• Virtual CIO (vCIO) services to strategically guide you to responsible tech infrastructure investment and optimizations.
• Lightning-fast tech support from New York’s friendliest, most-loved IT support experts with 24/7 availability.

Why outsource IT services to Manhattan Tech Support?

• Using an MSP means you don’t have to rely on in-house staff to deal with issues. Your non-technical staff can focus on their areas of expertise to grow business and hit KPIs.
• When you’ve found product-market fit and start growing, we help you scale up your tech stack to match your growth.
• MSPs provide better coverage. You don’t have to worry about whether you’re protected against the latest threats because we take care of that for you. We stay up to date on current cyber-security issues and make sure you’re protected 24/7.
• Fewer internal bottlenecks. An in-house team only has so much time. With an MSP, our job is to solve your problems fast.
• Remove the pain of working with IT vendors. We manage the stress of dealing with tech vendors by acting as your single point of contact when things go wrong. You call us, we call them.
• Be prepared for the worst. We take care of disaster recovery using the latest best practices and technology. You don’t have to worry about when the last time you backed everything up is when things go wrong because we’ve been doing it for you.