Exceptional IT Starts Here.

You’re one step away from accessing world-class service from New York’s award-winning technology partner.

We're New York's Premier, Award-Winning Technology Partner Offering Best-In-Class Solutions For A Flat-Monthly Rate

We Go Above and Beyond To Ensure the Stability & Success of Our Clients - In This Crisis, And What Lies Ahead.

With thousands of calls and tickets addressed from the onset of Covid-19’s NYC shutdown, our entire team here at Manhattan Tech Support have led the way in providing white-glove IT support service to our valued client base in NYC and beyond. Our expert techs worked tirelessly – including nights and weekends – to deploy superior, stabilizing remote access solutions in unconventional landscapes to keep business moving – over-delivering once again when our customers needed us most.

What’s more, we did this ALL for NO extra charges or fees outside of our typical monthly, flat-rate support agreements. Not a single dime was billed to our clients for completely moving them to decentralized, work-from-home environments.

This is the MTS way.

So what were we up to when the world’s greatest city was shut down? 3,000+ calls answered. 2,500+ tickets closed. 1,500+ cups of coffee consumed. All while maintaining an astounding 96% customer satisfaction (CSAT) score during an unprecedented time of anxiety, and uncertainty.

How did your IT team stack up?

If you feel like you deserved better during this crisis – contact us today to learn more about why hundreds of clients already trust as as their full-service technology partner.

Key Statistics

450+ client calls answered per day – that’s a 100% increase from our typical, pre-crisis days

96% – our stunning customer satisfaction score during the emergency signaling superior service delivery

Incoming client tickets increased 71% during the crisis and we successfully closed them all

The benefit of having a world-class technology partner

The experts at Manhattan Tech Support will sit down with your executive team, discuss your plans, and offer insights that help you make the right technology decisions. We’re here for you.

Highest-rated MSP

The highest-rated and most-loved MSP in NYC

Experienced leader

Over 20 years – an experienced leader in the technology services industry trusted by hundreds of businesses in NYC and beyond

CSAT score

Near-Perfect CSAT score highlights our dedication to world-class customer service and expertise

ROI

Best-in-class tools and processes to maximize your technology ROI

We love our work. So do our Amazing Clients.

Here's what they're saying

Do you want to make the most of your technology? Contact us and our staff will get in touch right away to answer your questions.